Bennett Workplace logo

Accessibility statement

Accessibility statement

This accessibility statement applies to

We have developed this website to ensure that it is usable by everybody, regardless of age or disability. Our site is developed to comply with the Web Content Accessibility Guidelines (WCAG) version 2.1 Level AA and we keep the site under review to improve both its accessibility and usability.

This website is run by Bennett Workplace Solutions Ltd. We have built our website to be accessible with common assistive technologies and different ways of using websites. This means that you can:

  1. Navigate the menus and all interactive functionality without a mouse and using assistive technology such as a screen reader.
  2. Increase the font size or zoom in on content.
  3. Navigate a page using headings throughout our written content. We also use plain English principles to make our content clear and easy to understand.
  4. Consume media content with captions or transcripts for videos and audio content.
  5. Navigate our websites with assistive technology via embedded landmarks and ARIA functionality.

Our site includes Reachdeck, a toolbar that allows visitors to access content in a way that suits them best. Including text-to-speech, reading and translation support.

Whilst we have endeavoured to ensure the accessibility of our site, there are some known limitations. These are documented below, along with suggested workarounds, and/or our long-term strategy for addressing these limitations.

The following are some potential problems that we are working to improve:

  1. Embedded video and audio players can sometimes be difficult to use with assistive technology.
  2. PDFs and documents are not always accessible.
  3. We aim to provide captions and/or transcripts with all our videos but that might not be available for older videos.
  4. We do not provide audio descriptions for videos but aim to provide visual content in alternative formats where possible.
  5. If you encounter any content that you cannot access, then please contact us and we will provide you with an accessible alternative.

We make use of third-party resources such as audio and video players to embed content in our website. Wherever possible we will ensure these are conformant.

Feedback and contact information
If you need information on this website in a different format please contact us via:

Our contact us page:

Email: [email protected]

Telephone:  01204 322 333

We’ll consider your request and get back to you in 5 days.

Reporting accessibility problems with this website
We welcome your feedback on using the Bennett Workplace Solutions website. If you have experienced any accessibility challenges, please let us know. Your information will help us improve the website for all users. You can contact us via:

Our contact us page:

Email: [email protected]

Telephone:  01204 322 333

Any feedback we receive will be dealt with by our IT and Development Team Manager and we aim to get back to you within 5 days (if a response is requested).

Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility
As many of our customers are public bodies, Bennett Workplace Solutions is committed to making its website accessible in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content
Non-compliance with the accessibility regulations
Audio and video
We use youtube video player to embed video streams The youtube video player is partially conformant. Player controls are well labelled. There are some unlabelled items within the player that appear in the focus order. (WCAG 2.1 success criterion 4.1.2)

Downloadable documents and PDFs may not be fully accessible. We are working to ensure those still in use are available in an accessible format and are moving away from using PDF format for future documents.

Web content
Preparation of this accessibility statement
This statement was last reviewed on 14th February 2023.